A strategic lens to understand where your product pages stand and how they can convert better.
See Where You Land
Because 'Pretty' Content Isn’t Always Effective Content
In a world of high-quality photography and beautiful UIs, one thing still breaks performance: content that’s unclear or emotionally flat. So we asked:
Is the product truly understandable to the shopper?
Does it evoke trust, confidence, and desire?
Can we measure that without bias?
Map Every Message to a Moment That Matters
The SPICE Content Navigator breaks your customer journey into 5 clear stages - and shows exactly what kind of content works best in each. Whether you're sparking interest or building loyalty, this framework gives your team instant clarity and creative direction.
Awareness - Grab attention emotionally
This is where first impressions happen. Use bold visuals, storytelling, and top-of-funnel creative to earn that initial click or pause.
Consideration - Spark desire and build trust
Now they’re comparing options. This is your moment to showcase testimonials, comparison videos, influencer takes, and deeper product narratives.
Purchase - Reassure and convert
The decision zone. Use product detail pages, strong CTAs, pricing logic, and conversion content that answers “Why you?” fast.
Loyalty - Build lasting connection
After the sale, long-term relationships are won. Think onboarding content, support experiences, and thoughtful post-purchase touches.
Advocacy - Turn buyers into promoters
Your biggest fans want to share — help them. UGC, review requests, referral content, and share-worthy brand moments shine here.
Every Product Page Sits Somewhere on This Grid
We built this model to help brands evaluate content beyond “good photos.” It’s about the intersection of function and feeling— does your PDP communicate clearly, and connect emotionally?
Where Are You on the Content Map?
Zero Moment of Truth (Low Clarity + Low Emotion)
Generic photos, missing context, no sizing
High bounce, high returns
Functional but Flat (High Clarity + Low Emotion)
Great info, but no desire or brand feel
Converts analytically, but not emotionally
Emotional but Vague
(Low Clarity + High Emotion)
Feels aspirational, but unclear what’s actually sold
Good for brand lift, poor for purchase decisions
Conversion Sweet Spot (High Clarity + High Emotion)